Privacy Policy

At HopeForYourHeart.org, we realize that our customers are concerned about their personal privacy. Will my address be rented out? Will my email be given to spammers? The following paragraphs address these and most other issues regarding our company's Privacy Policy. However, if you do have a question that is not dealt with on this page, please feel free to email, write, or call us and we will be happy to assist you in finding the information you need.

Hope For Your Heart will not rent or lend your personally identifiable information such as email address, phone number, or physical address to anyone outside of Hope For Your Heart.

What we collect

We collect the domain name of each visitor to HopeForYourHeart.org and the email addresses of those who communicate with us via email. We keep track of which of our Web pages consumers’ access or visit while on our site, and then use that information for internal review to improve the content of the site and therefore improve the individual customer's experience at HopeForYourHeart.org. This information is collected for internal purposes and is not shared with other organizations for commercial purposes.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

If HopeForYourHeart.org has your email address on file, you may occasionally receive emails with special offers or notices about our site that might interest you. We hope you enjoy receiving these emails. However, if you would prefer not to receive any e-mail of this nature from us, you can unsubscribe from our email list in any mailing. You may also let us know by sending an e-mail to us at infohendricksonrose.com with the word "unsubscribe" included in the subject field. You can also be removed from our e-mail list by calling us toll free at 1-800-358-3111, or writing us at Rose Publishing, Inc., P.O. Box 3473, Peabody, MA 01961-3473 (Please specify in your correspondence that you do not want to receive future email notices from Hope For Your Heart.)

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an email to infohopeforyourheart.org, by calling us at 1-800-358-3111, or by writing to us at Rose Publishing, Inc., P.O. Box 3473, Peabody, MA 01961-3473. Please specify in your correspondence that you do not wish to receive mailings from Hope For Your Heart.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.